Senior Administration Officer – Clinics

Looking for the next step in your career and want to learn and gain the experience in a supportive environment? If you are open minded, motivated, passionate and interested in helping deliver the services offered by Family Planning Australia, we would love to have you join the team.Looking for the right candidate to contribute to our team on a fixed term full time basis (38 hours per week) until 01/03/2024This role will based across our Newington, Penrith, Fairfield, Newcastle and Dubbo ClinicsWe are a leading and continually growing NFP organisation.We offer a friendly, collaborative team and you will have your contribution valued.Opportunities for continual growth within this roleBase Full Time Salary: $51,999 - $55,365 (Level will depend on experience)Full Not For Profit Salary Packaging increasing your fortnightly take home payAbout the roleThe role is primarily responsible for effective pre-scheduling of the clinic appointment system and quality assurance of clinic bookings and billings to facilitate the smooth and effective operation of the clinics.   The role is the first point of contact for the resolution of administration-related issues in the electronic medical record (Best Practice).The role works within a multi-disciplinary team in the delivery of services which are safe, effective and client centred. Selection Criteria Essential (including qualifications)Relevant certificate level qualifications (or higher) in business administration or similarMinimum 3 years previous experience in an administration, reception or similar role in a healthcare environmentHigh level skills and experience in Best Practice softwareProven strong interpersonal, negotiation, written and oral communication skillsProven high level of analytical and problem-solving skillsHigh level computer skills including word processing, spreadsheets, data entry and financial software packagesHigh level ability to manage competing demands and adapt effectively to changeDesirableCurrent NSW driver’s licenseOther requirementsMust have Australian Working RightsA Criminal Record Check and Working With Children Check are required prior to commencement in this roleAbout Family Planning AustraliaFamily Planning Australia is the leading provider of reproductive and sexual health services in NSW.  As an independent not-for-profit organisation we offer expert clinical care, information and advice for everybody in every family as well as education and training and evidence-based research to support doctors, nurses and other professionals.Family Planning Australia is committed to excellence in meeting the reproductive and sexual health needs of the community.  We achieve this by providing best practice, accredited clinical services, enhancing the knowledge and skills of service providers, improving the body of knowledge about reproductive and sexual health through rigorous research and evaluation, and leading international development projects to promote the rights of marginalised people in developing countries.Our ValuesFamily Planning Australia is a pro-choice organisationStaff are expected to fully support an individual’s right to choose regarding their pregnancy, whether that be parenting, adoption/foster care or abortion.As an abortion service provider, all staff at Family Planning Australia are expected to actively participate in the provision of abortion services within the full scope of their role.For this role, that includes supporting the scheduling and billing of abortion-related appointments across all clinics.Must support the Family Planning Australia values:Human rights focus - promoting the rights of all people to reproductive and sexual healthIntegrity - maintaining a strong ethical base, being accountable and transparentInclusiveness - valuing and respecting diversity without judgmentEquity of access - ensuring access to our services for all including priority populationsClient centred - placing the needs of the whole person at the centre of our workCommitment to excellence - ensuring high standards in all our workA just culture - a balanced accountability for both individuals and the organisationCOVID VaccinationIn accordance with NSW Public Health Orders, all staff employed by Family Planning Australia are required to be vaccinated for COVID-19.To Apply:Please submit your current resume and a cover letter addressing the selection criteria listed in the position description.  We will be reviewing applications regularly, and the advertisement may be closed early if the position is successfully recruited to.All applications must consist of an up-to-date CV and a cover letter addressing the selection criteria. Written communication skills will specifically be assessed based on the quality of your cover letter.Please note: If you are unable to view the attached position description, please visit our careers page and click on the position description link bottom of the respective job advert. Family Planning Australia is an EEO employer and welcomes applications from people of all backgrounds and abilities.Closing date for the role is 21 FEBRUARY 2023. Family Planning Australia does not accept unsolicited agency resumes or applications and is not responsible for any fees related to unsolicited agency resumes or applications. PD - Senior Administration Officer (AO3) - Clinics AUD Newington 2127